Create great user experiences in every medium
I believe that the customer experience goes far beyond interfaces and touch points to a company or organization’s every interaction, from marketing, to sales, to social media, to customer service, to the product itself, to support, and even to end-of-life. However, in order to provide these experiences, a business needs to understand and define the problems the product or service is intended to solve. I look forward to helping your teams identify these challenges using UX and Human-Centered Design methodologies and workshops.
Carnegie Technologies, Inc. (Senior UX Product Designer)
August 2018 - July 2019
Provided UX product design and strategy guidance while working to establish improved internal processes.
Updated visual and interaction designs
Provided guidance on improvement of overall information architecture
Initiated UX design workshops into the process to increase collaboration through HCD methodologies
Introduced better agile development processes
Spiceworks, Inc. (Interactive Art Director)
June 2017 - June 2018
Led visual and UX designs for interactive web-based vendor advertising projects in the Spiceworks community.
Led designs and created processes for a templated advertising program resulting in $230K revenue
Designed logic and user flows for product selectors, quizzes, and digital brochures to maximize user engagement
Somnio Solutions, Inc. (Associate Creative Director of Platforms)
September 2010 - October 2015
Provided creative strategy focused on web application platform UX and visual design for Fortune 500 clients.
Helped design the creative production process
Led the design and implementation of several large web applications for Dell, Cisco, and Emerson
Designed several light marketing games for Dell and Emerson
Helped IBM create an innovative mobile/web-integrated social media experience for Oracle OpenWorld